Metaskil provided interim managers and recruited permanent roles at all levels of seniority for Euphony’s Customer, Care and Billing programme.
Metaskil has recorded significant new customer contracts after strong results in 2006-07. Metaskil’s business has now grown by more than 350% over the past five years.
This paper describes the first steps on the path to benefits delivery: to define the benefits that a project must achieve and to plan how to secure buy-in to the ultimate actions that will deliver them.



