" Very low cost administration was crucial to our ambitions and Metaskil were a valued partner in delivering this strategy. Launch of the new mortgage centre operations together with improved marketing management enabled Co-operative Bank to grow its Mortgage book rapidly. "
Stuart Packer
Head of Bank Projects, Co-operative Bank
Metaskil offers a range of services to help clients deliver real and measurable business benefits from their business operations and their organisational change initiatives. Delivery of benefits lies at the heart of each Metaskil service and this has a profound impact on the way we operate. We believe that a project’s success is founded on the benefits it contributes to the business – not just by being on time and budget.
We listen carefully to the particular needs of each client and tailor our engagement to match their specific concerns, style and culture. When appropriate, we draw upon a portfolio of tools and techniques developed from our experience, research and best practice.
Benefits Delivery Management is our approach to managing, measuring and prioritising projects in order to maximise the benefits to the Business.
Programme Assurance describes how we healthcheck projects, recover derailed initiatives and develop your in-house project management capability
Leadership Development describes how we help managers to give strong leadership, raise their personal contribution and facilitate cultural change.
Customer Journeys is our method of delivering higher Marketing, Sales and Customer Service performance.
Interim Resource Management is our unique approach to providing expert interim consultants that match the needs and culture of your organisation.
Metaskil in Financial Services describes our work on customer loyalty, post merger integration, front and back office transformation, product managment and distribution.
Metaskil in Government and Public Services describes how we help public sector organisations to meet their performance goals by improving customer service while delivering services at lowest cost.
